Legal

1.     Thank you for using our website and learning about Legal AU Pty Ltd. All information displayed in this website is purely informational and is not intended to substitute for receiving competent legal advice obtained through consultation with a solicitor admitted to practice law, which may be requested and obtained through our secure and confidential ASK YOUR QUESTION. The information displayed in this website is not intended to, nor does it, constitute the giving of legal advice. While all information in this web site is believed to be accurate as of the date it was written, you are cautioned against relying upon anything stated herein. Many areas of the law change quickly and significantly because of statutory amendments, regulatory reinterpretations or new decisions by State and Federal courts. Only a solicitor familiar with all the facts of your particular circumstances can provide you with competent legal advice upon which you should rely, and you may obtain this through engaging Legal AU Pty Ltd, requesting a service, accepting the terms and conditions of that service, which forms a client-lawyer and confidential relationship with Legal AU Pty Ltd.

2.     Use of this website and the information it contains is not intended to create, nor does it create, a client-lawyer relationship with Legal AU Pty Ltd, unless you submit your requirement through ASK YOUR QUESTION of our website, and accept the terms and conditions, which then form the client-lawyer relationship to your matter. Emailing or otherwise contacting Legal AU Pty Ltd, while welcomed, does not establish or create a client-lawyer relationship. A client-lawyer relationship is created only when a written engagement is fully acknowledged by the potential client and a solicitor of Legal AU Pty Ltd, or through ASK YOUR QUESTION on Legal AU Pty Ltd website.

3.     You are cautioned, that because email over the internet is not secure, sending confidential information by email to us creates the possibility of that information being disclosed to unintended third parties. If you do not wish to risk disclosure of confidential information, you are advised to use ASK YOUR QUESTION section on our website or send a facsimile, write or telephone Legal AU Pty Ltd. When telephoning us, we recommend you use an old-fashioned landline phone to do so if the information is highly sensitive. Mobile phones and other wireless phones are not as secure. By using the information on this site, or emailing or otherwise contacting Legal AU Pty Ltd, you are agreeing to all of the terms and conditions set forth in this notice including, but not limited to, the fact that a client-lawyer relationship only exists once the user engages Legal AU Pty Ltd.

4.     This website is not intended to, nor does it, constitute a solicitation or offer to represent you. The Solicitors at Legal AU Pty Ltd are only licensed to practice law.

5.     Legal AU Pty Ltd, its partners, members, solicitors, appointed counsels, and employees do not make any representations of any kind, whether express or implied, with respect to the timeliness, accuracy or completeness of any of the contents of this website or the contents of any website to which it is linked or which is linked to this website, and we expressly disclaim any liability or warranties of any kind, whether express or implied, including without limitation, any implied warranties of merchantability, fitness for a particular purpose or non-infringement. Liability is expressly disclaimed for any action, inaction or change of position taken in reliance on anything contained in this website or in a linked website. Links to other websites are provided solely for the convenience of users and the existence of a link does not constitute an endorsement or ratification of the content contained therein. Your sole remedy for any dissatisfaction with this website, or a linked website with respect to Legal AU Pty Ltd, is to discontinue using it.

6.     By using this website, you are agreeing to be bound by this Legal Notice and its Terms and Conditions of Use.

7.     Legal AU Pty Ltd is an Incorporated Legal Practice.

7.1. Melbourne: level 31, 120 Collins Street, Melbourne 3000 (Registered Office).
7.2. Sydney: level 10, 20 Martin Place, Sydney 2000.
7.3. ACN 121 003 665
7.4. Tele 1300 323 312

ASK YOUR QUESTION (Fixed Fee)

8. Service Description

8.1. The "ASK YORU QUESTION" service is a fixed-fee legal consultation service that provides written legal advice in response to a question submitted by the client, ‘you, the user of ASK YOUR QUESTION'.
8.2. Upon receipt of a valid inquiry and payment of the fixed fee, the client will receive a written legal response addressing the legal matter raised.
8.3. The advice will be provided within the same business day, subject to the inquiry being received during normal business hours.

9. Scope of Service

9.1. The service is limited to providing legal advice based on the facts provided by the client in ASK YOUR QUESTION.
9.2. It does not include drafting documents, court representation, or ongoing legal work beyond the written advice provided.
9.3. The legal advice is provided on a one off basis with the question raised and does not constitute an ongoing solicitor-client relationship.

10. Client Obligations

10.1. The client must provide accurate and complete information regarding their legal query in ASK YOUR QUESTION.
10.2. The advice is based solely on the details submitted by the client, and any omission or misrepresentation of facts may affect the accuracy of the response.

11. Fees and Payment

11.1. The client agrees to have their credit card pre-authorised for the fee amount before the service is provided.
11.2. Upon the written legal advice been issued to you by email, the legal fee will be charged to your authorised credit card.

12. Delivery Timeframe

12.1. Written legal advice will be provided within the same business day by email if the inquiry is received before 5.00 PM.
12.2. Inquiries received after the cut-off time may be processed the next business day.

13. Confidentiality

13.1. All client inquiries will be treated as confidential and will not be disclosed to third parties, except as required by law or with the client’s consent.

14. Jurisdiction

14.1. This service is governed by the laws of Australia and State that applies to your question.
14.2. Any disputes arising from the use of this service shall be subject to the exclusive jurisdiction of the Courts of Victoria.

WHAT IS PRE-AUTHORISATION ON A CREDIT CARD

When a credit card is pre-authorised, no funds are immediately deducted from the cardholder’s account. Instead, a temporary hold is placed on a specified amount, ensuring sufficient funds are available for a potential transaction. This hold acts as a security measure, verifying the card’s validity and available balance without processing an actual charge. The pre-authorisation does not constitute a payment but temporarily reduces the cardholder’s available credit limit until the hold is either released or converted into a final transaction.

The duration of a pre-authorisation hold depends on the issuing bank’s policies and may last for several days. If the transaction proceeds, the held amount is either charged in full or adjusted to reflect the actual transaction cost, with any excess funds released. If the transaction is cancelled or does not proceed, the pre-authorisation hold expires, and the funds become available again. Cardholders should contact their bank for specific details on pre-authorisation policies and the timeline for fund releases.

CREDIT CARD PAYMENTS

All payments for services by credit cards are processed directly through National Australia Bank (NAB) Transact credit card facilities. Transactions are securely handled via NAB’s payment gateway, ensuring compliance with industry security standards. Payments will only be accepted through authorised credit or debit cards, and the cardholder must ensure sufficient funds are available at the time of transaction. The service provider does not store or have access to card details, as all transactions are processed through NAB’s secure system. By proceeding with payment, the cardholder agrees to NAB’s payment processing terms and acknowledges that transaction approvals and declines are subject to the issuing bank’s policies.

LIABILTY LIMITED

Legal AU Pty Ltd Lawyers are “Liability Limited by a scheme approved under Professional Standards Legislation.”

YOUR PRIVACY

Legal AU Pty Ltd is committed to the protection of your privacy, and will treat all of the information you provide through the Legal AU Pty Ltd website, including your registration information, with utmost confidentiality. In particular, Legal AU Pty Ltd will not sell or disclose personally identifiable information about you to unaffiliated third parties except in accordance with this "Website Privacy Policy".

Your use of our website constitutes your acceptance of the terms of this Website Privacy Policy. In particular, by using our website you consent to our collection, use, of your personal information, as described below. As this Website Privacy Policy may be revised by us from time to time, you should review this page regularly to ensure that you are aware of any change to its terms.

COLLECTION OF INFORMATION

Anonymous Browsing. When you browse Legal AU Pty Ltd website, you are able to do so anonymously. Generally, we do not collect personal information when you browse, not even your email address. However, when you access our website your computer’s browser may automatically provide us with certain information, including information about your computer’s browser type, operating system and IP address, as well as your access date and time and your referring and exiting URLs.

Cookies. Legal AU Pty Ltd web servers may also place a "cookie" on the hard drive of your computer (a small data file) when you first connect to our site. This allows us to recognize your computer, on return visits, and helps us study traffic patterns on our website, to improve the site and the services that we provide. For more information about cookies and for guidance on how to refuse cookies, please see the heading below "Cookies and how to remove them."

USE OF INFORMATION

Information that is provided by your computer when you browse our website, is used by Legal AU Pty Ltd solely for internal purposes (such as evaluation of site use, assessment and improvement of site performance and improvement of the functionality and services that we are able to offer) and is not used to target individuals for marketing or recruitment. Moreover, we do not use cookies to collect and distribute information to third parties for marketing purposes.

Where you register with us and provide information about yourself, we will use your information to contact you and provide you with the information that you have requested from Legal AU Pty Ltd. We may also use your information to keep you informed about events, publications and services provided by Legal AU Pty Ltd that may be of interest to you.

Legal AU Pty Ltd also reserves the right to disclose any information that it obtains through the Legal AU Pty Ltd website to appropriate governmental or regulatory Authorities, if required by law or by any governmental or law enforcement agency.

TRANSFER OF INFORMATION

Information collected by Legal AU Pty Ltd in connection with your use of this website may be stored and processed in, and transferred between computer servers in Australia, in order to enable Legal AU Pty Ltd to use that information as set out in this Website Privacy Policy. For users of this website who are based outside of Australia, you should be aware that information which you provide to Legal AU Pty Ltd will be stored in Legal AU servers in Australia.